AI in the HR Arena: Nicole Blevins & Brandon Laws Discuss the Pros and Cons of ChatGPT in Human Resources

Fri May 12 2023

Chat GPT

Chat GPT is an AI tool that can solve problems and generate ideas quickly.
It can be used for idea generation, title generation, outlines, and summarizing podcast show notes.
The tool requires good prompts to give better outputs.
It can translate languages but accuracy is not guaranteed.
There are drawbacks to using the tool and people need to be cautious when using it.
Using chat GPT saves time by cutting through 75% of manual work.
Better prompts lead to better results when using chat GPT.
Chat GPT is being used in various industries and professions, including HR consulting.

HR professionals are using chat GPT to generate job descriptions, employee handbooks, policies, employee survey questions, and interview questions.
There is a concern about over-reliance on chat GPT output without the necessary expertise to check for compliance and accuracy.
The HR profession involves living in the gray area where past experience and expertise are crucial in making decisions.
AI tools like Chad GPT lack the experience and expertise lens in their responses.
Employers need to have nuanced conversations with HR professionals to address performance concerns or employer relations issues.

Chad GPT does not source information, which can lead to plagiarism concerns.
The tool may provide inaccurate information as it was trained pre-COVID and lacks current news and scientific findings.
Bias is a concern as Chad GPT was trained by a group of engineers who may have biases themselves, leading to biased results over time.
Using AI tools like Chad GPT can lead to non-critical thinking when creating job descriptions or other HR-related content.
AI-generated job descriptions may lead to a homogenous society if not used with critical thinking and creativity.
Over-reliance on AI may result in the loss of creative and critical thinking skills.

AI content is based on past information, so new content needs to be created for the system to pull from.
Communication is nuanced and requires human problem-solving skills.
AI will likely infiltrate every industry, including HR.
It's important to use AI responsibly and with caution.