Talk Talent To Me

LIVE IN SF: José Cong & Justin Ghio Demonstrate AI Tools

Wed Jun 28 2023

RecruitingArtificial IntelligenceTalent SourcingChat GPTCandidate OutreachHiring Process

Description

Talk Talent to Me is a podcast featuring talent leaders in recruiting. The podcast explores the use of artificial intelligence (AI) tools in recruitment, including chat GPT for generating interview questions and personalized emails. It also discusses the importance of sourcing hard-to-find candidates, crafting compelling emails, and avoiding bias in hiring decisions. The episodes highlight how AI can augment recruiters' abilities and improve the hiring process by providing inference and reducing unconscious biases. The podcast concludes with insights on utilizing AI for better hiring decisions.

Insights

AI Tools Augment Recruiters' Abilities

AI tools like chat GPT can handle remedial tasks, allowing recruiters to focus on more meaningful work. Recruiters are valued for their ability to connect with the brand, understand the culture, and identify individuals who will contribute positively to the organization's growth.

Crafting Personalized Emails and Job Descriptions

Creating personalized and unique messages helps recruiters stand out from generic emails. Building trust and connections with candidates is crucial, focusing on quality over quantity.

Sourcing Hard-to-Find Candidates

Having a talent intelligence platform with a large database of records can help identify potential candidates quickly. Making strong connections with candidates is crucial for success, especially for companies with little information available.

Avoiding Bias in Hiring Decisions

Skills are only 50% of the assessment; personality and culture fit are equally important. AI should be used as a guide, not a decisive factor, to prevent biased or illegal practices in diversity recruiting.

Utilizing AI for Better Hiring Decisions

AI can provide inference and draw insights from candidates' resumes, helping make better hiring decisions. It also enables more efficient targeting of underrepresented demographics.

Chapters

Introduction
Using AI Tools in Talent Sourcing
Using Chat GPT for Effective Interview Questions
Sourcing Hard-to-Find Candidates and Crafting Compelling Emails
Writing Concise and Compelling Emails
Augmenting Recruiters' Abilities with AI Tools
Finding the Right Candidates and Avoiding Bias in Hiring
Utilizing AI for Better Hiring Decisions

Summary

Transcript

Introduction

00:06 - 06:21

Talk Talent to Me is a podcast featuring talent leaders in recruiting.
The podcast aims to understand the themes of someone's life and how they make decisions.
The host, Rob Stevenson, welcomes the audience to a live event in San Francisco.
The event focuses on using artificial intelligence (AI) in recruitment.
Guests demonstrate how AI tools can be used to improve job performance.
The workshop aims to help attendees become more comfortable with AI and its applications.
A Q&A session will be held at the end of the event.

Using AI Tools in Talent Sourcing

05:55 - 12:46

Justin Guillot, Director of Talent and Sourcing at Activision, is introduced as the first guest.
Justin shares a story about playing pool with Dennis Rodman.
The conversation shifts towards discussing AI tools used by Justin in his role.
Justin is the director of talent sourcing for Activision Blizzard's North American Game Development Studios.
His team is responsible for outbound candidate sourcing and utilizes AI tools to stay ahead.
They leverage AI to convert chat conversations into intake questions, candidate questions, emails, and Boolean strings.
AI is also used in their applicant lifecycle for skill adjacency, helping them ask the right questions quickly.
Recruiters won't lose their jobs but will have more opportunities to have meaningful conversations and eliminate repetitive tasks.
Justin will demonstrate how he can use freely available technology to understand job descriptions and sound like a quality recruiter in an unfamiliar field.
The goal is to close the gap of transaction time by using technology as a guide rather than a replacement.

Using Chat GPT for Effective Interview Questions

12:18 - 19:11

Christina Panerro, VP for People and Talent at Cibros, shares how to use chat GPT to generate effective interview questions.
Using chat GPT, Christina quickly generates ten product-focused questions for a director of product position.
The power of chat GPT lies in its input-based technology, with human input being the key to unlocking its potential.
By making the questions more technically product-focused, recruiters can get better examples from chat GPT.
Chat GPT can also help recruiters create Boolean strings for candidate searches based on the information gathered from hiring managers.
Christina emphasizes that chat GPT is a valuable tool that complements recruiters' skills and helps them find hard-to-find candidates.

Sourcing Hard-to-Find Candidates and Crafting Compelling Emails

18:46 - 25:11

Being able to source hard-to-find candidates is important in the hiring process.
Having a talent intelligence platform with a large database of records can help identify potential candidates quickly.
Knowing if a hiring manager is connected with a candidate on LinkedIn or has a mutual contact can be advantageous.
After an intake meeting, having a pipeline of potential candidates ready to present to the hiring manager can be beneficial.
Crafting personalized and creative emails for outreach can yield better results than generic templates.
Tailoring the email language and subject line to match the theme of the company or role can make it more engaging.
Using technology and machine learning tools can assist recruiters in quickly generating compelling messages about the company and role.
Continuously refining and shortening email content can help recruiters save time and increase efficiency.

Writing Concise and Compelling Emails

24:56 - 32:00

Using certain phrases and sentences can help make emails more concise and compelling.
Analyzing emails for ideas and verbiage can be helpful, but it's important to avoid sounding too mechanical.
Tailoring the email to fit your personal brand is crucial in talent acquisition.
Experimenting with different wording and finding something that sounds like you is recommended.
Making the email more concise by turning it into a haiku can be an interesting approach.
Personalizing the email to reflect your own voice and style is important in recruitment.
The guest, Jose, has extensive experience in AI and talent roles, including working on the iPhone 1 project.
Recruiting for the iPhone team involved understanding complex challenges and assembling the right people.
There was pressure to yield results quickly while building the first iPhone product.
Jose later worked on future technologies for iPhones after establishing the platform.

Augmenting Recruiters' Abilities with AI Tools

31:41 - 39:00

A coordinator with less experience is outperforming a 25+ year veteran by using chat GPT to generate personalized emails and job descriptions.
The use of AI tools like chat GPT is seen as augmenting recruiters' abilities rather than replacing them.
Recruiters aim to create personalized and unique messages to stand out from the generic emails candidates receive.
The goal is to build trust and connections with candidates, focusing on quality over quantity.
Developing relationships with candidates can lead to referrals even if they decline an offer initially.
AI tools like chat GPT can handle remedial tasks that may burn out recruiters, allowing them to focus on more meaningful work.
Recruiters are valued for their ability to connect with the brand, understand the culture, and identify individuals who will contribute positively to the organization's growth.

Finding the Right Candidates and Avoiding Bias in Hiring

38:36 - 45:37

When hiring, it's important to find someone who buys into the company's vision and is passionate about building it.
Skills are only 50% of the assessment, personality and culture fit are equally important.
To find the right candidates, it's necessary to talk to as many people as possible and understand personality patterns.
Continuously refine the search process by extracting information from hiring managers, even if the candidate is not a fit.
Creating a great candidate experience in remote interviews involves spending quality time with candidates beyond video conferences.
Avoid scheduling back-to-back interviews to give candidates breaks and prevent repetition of questions.
Humane created a health and wellness team during the pandemic to safely engage with individuals on-site.
For companies with little information available, making strong connections with candidates is crucial for success.
AI should be used as a guide, not a decisive factor in hiring decisions.
Automated sourcing tools should not lead to biased or illegal practices in diversity recruiting.
Activision Blizzard uses AI as an indicative factor but never makes auto decisions based on its output.
AI helps save time by providing inference and quicker iteration but does not replace manual resume review.

Utilizing AI for Better Hiring Decisions

45:09 - 51:59

AI is used to provide inference and iterate IDA quicker.
AI can draw inferences from candidates' resumes to make better hiring decisions.
Utilizing AI can help reduce unconscious biases in the hiring process.
Targeting underrepresented demographics can be done more efficiently with AI.
The podcast is ending, but listeners are encouraged to subscribe for more conversations like this.